Q. My Windows XP computer will no longer open JPEG/JPG image files that are attached to e-mails. Trying to open them just produces gobbledygook. How can I open them properly?

A. Windows has to make “associations” between file formats and the preferred software to open them. It is likely that you have installed a photo-editing program that won't work properly with your e-mail program. This is simple to sort out. Go to Windows Explorer and select any saved JPEG image. Right-click on it and select Open with, then Choose Program. To restore the original Windows default association, select Windows Picture and Fax Viewer, and tick the box that asks if you want to always use that program.